Job Description: Are you a “people-first” professional who thrives in a fast-paced environment and enjoys building lasting customer relationships?

We're looking for a Service Advisor to be the trusted link between customers and the service team, delivering an exceptional experience from start to finish.

This is more than just a customer service role. You'll play a key part in keeping operations moving, helping customers make informed decisions, and ensuring repairs and maintenance are completed efficiently and accurately.

If you enjoy solving problems, creating positive customer experiences, and being part of a high-performing team, this could be the opportunity you've been looking for.

Job Location: North York, Ontario

Job Type: Full-time, direct-hire opportunity.

Compensation: Salary range starts from $50,000 or more depending on experience + paid time off + extended health/dental/vision benefits & more!

Key Responsibilities:

· Act as the primary point of contact for customers throughout the service process.

· Greet customers, assess service needs, and provide professional recommendations for repairs and maintenance.

· Prepare accurate service estimates, work orders, and quotations.

· Communicate repair timelines, progress updates, and service recommendations clearly and professionally.

· Coordinate with technicians and parts personnel to ensure efficient workflow and timely completion of repairs.

· Build strong customer relationships that promote loyalty and repeat business.

· Manage customer inquiries and resolve concerns with professionalism and urgency.

· Maintain accurate records, documentation, and invoicing related to service activities.

· Identify opportunities to enhance the customer experience and support service department growth.

· Contribute to a safe,



organized, and customer-focused work environment.

What You Bring:

· Previous experience as a Service Advisor, Service Writer, Customer Service, or similar role.

· Previous experience within automotive, transportation, trucking, fleet, heavy equipment, or dealership environments is considered a strong asset.

· Excellent communication and interpersonal skills.

· Strong customer service orientation with the ability to build rapport and trust.

· Exceptional organizational and multitasking abilities.

· Ability to prioritize tasks and adapt in a fast-paced environment.

· Strong attention to detail and problem-solving skills.

· Proficiency with service management software and general computer applications.

· Must have a valid driver’s license

Desired Skills/Preferred Experience:

· Commercial truck, transportation, automotive, fleet, or aftermarket service experience.

· Knowledge of repair order processes, labor quoting, and parts estimating.

· Experience working within a dealership or service center environment.

Why You'll Love This Opportunity

- Join a stable and growing organization.
- Play a key role in delivering best-in-class customer service.
- Competitive compensation and incentive opportunities.
- Comprehensive benefits package.
- Ongoing training and professional development.
- Collaborative and supportive team environment.
- Opportunities for long-term growth opportunities and advancement.

Apply Today!

Note – AI-assisted tools may be used to help assess or shortlist candidates. All final hiring decisions are made by our team.

Pay: From $50,000.00 per year

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Service Advisor (Canada)
🏢 Godspeed Group
📍 Canada