Administrative Coordinator (Full-Time) – Top Level Taekwondo & Martial Arts Academy

Location: Milton, ON

Salary: $40,000 per year

About Us

At Top Level Taekwondo & Martial Arts Academy (TLT), we believe martial arts builds more than physical skill. For over a decade, we've helped kids, teens, and adults grow in confidence, focus, and character, both on and off the mats. Our academy is built on respect, discipline, and a genuine sense of family, and every member of our team plays a part in that.

We're looking for an organized, friendly Administrative Coordinator to be the welcoming first point of contact for our Milton families and help keep the academy running smoothly behind the scenes.

Schedule

- Weekday mornings: 30 minutes, Monday–Friday, checking and responding to emails, done remotely from home
- Monday–Friday: 1:30 PM – 8:00 PM (occasionally longer when needed)
- Saturday: 9:00 AM – 12:30 PM
- Additional hours for academy events

What You'll Do Family communication & sales

- Check the academy inbox remotely every weekday morning and respond to parent and student inquiries so nothing waits until the afternoon
- Answer phone and in-person inquiries promptly and professionally
- Follow up with prospective families and help turn inquiries into trial classes and memberships
- Greet students, parents, and visitors, and keep the reception area clean and welcoming

Admin & records

- Manage class registrations, attendance, and student records
- Handle scheduling, filing, billing, payments, and membership admin

Events & operations

- Help coordinate testing days, tournaments, events, and special programs




- Monitor inventory and support uniform and equipment orders and sales
- Work closely with instructors and staff to keep each day running smoothly

Communications

- Prepare newsletters, announcements, and reminders
- Support social media updates and academy communications

What We're Looking For

- Proven sales ability, with the confidence to guide families from first inquiry to enrollment
- Experience in customer service, office admin, or a similar role (preferred)
- Explicit, professional written communication, since email is a daily part of the job
- Strong organization and time management
- Comfortable with Google Workspace, Microsoft Office, or Excel
- Able to work independently and as part of a team
- Availability for a short remote email check every weekday morning, with reliable internet access

Strongly Preferred

- Social media experience

Assets (not required)

- Experience using AI tools (such as ChatGPT or Claude) for writing, admin, or content creation
- A valid driver's licence, as you may occasionally be asked to drive to local vendors
- Interest in martial arts, fitness, or youth programs
- Graphic design skills

What We Offer

- Free TLT Taekwondo membership
- Uniforms provided at no cost
- Paid educational courses for professional development
- Staff store discount
- On-site parking
- Closed on long weekends
- Company events and a supportive, team-first workplace
- Real opportunities for growth as TLT continues to expand

Job Type: Full-time, in person (morning email check is remote) Pay: From $40,000.00 per year

Benefits

- Company events
- On-site parking
- Paid time off

Work Location: In person

📌 Administrative Coordinator (Milton)
🏢 Top Level Taekwondo
📍 Milton