Maple Villa is an independent 93-bed licensed long-term care home located in Burlington, Ontario. Maple Villa is fully accredited by Accreditation Canada and has been providing quality resident and family-focused care since 1971. We continually strive to make a difference, to provide Person and Family-centered care and provide services where safety is a priority.

Our interdisciplinary team are committed about the care for our residents, staff, families and volunteers and are consistently reflecting on practices and areas of improvement to provide exceptional, individualized, culturally competent care to our residents and maintain a strong and dedicated health care team.

We are opening a new Home in January 2027 that will support 256 residents in our community! The new Maple Villa is located on Palladium Way in north Burlington.

Position Summary

We are seeking a dedicated and experienced Associate Director of Care (RPN) – Informatics, to join our team.

Under the direction of the Director of Nursing – Quality & Standards, the Associate Director of Care – Informatics will be accountable for the successful implementation and ongoing management of the Home’s documentation systems including LTCF-RAI, Point Click Care, data analytics, Artificial Intelligence and other new technology applications. This role is essential in ensuring the accurate assessment and documentation of resident care needs in the Home and will be responsible for coordinating the Resident Assessment Instrument (RAI) process, ensuring compliance with regulatory standards, and enhancing the quality of care for our residents. Ensures that continuous quality improvement outcomes approved for the Home are met or exceeded, and demonstrates dedication to professional values and the mission, vision and values of the Home.

Implements a culture focusing on resident and team member experience where we embrace “Better Living” by creating communities where ALL residents, families and staff thrive.

Core Competencies

· Accountability/Dependability

· Adaptability/Flexibility

· Analytical Thinking

· Communication

· Continuous Learning

· Customer Service

· Decision Making

· Human Resource Management

· Integrity

· Leadership

· Negotiation

· Planning and Organizing

· Problem Solving

· Resource and Fiscal Management

· Results Orientation/Initiative

· Strategic Thinking

· Teamwork

· Technical Credibility

· Accuracy/Attention to Detail

· Computer Literacy / IT Proficiency

· Risk Management

Qualifications

· Must possess a current Certificate of Registration as a Registered Nurse or Registered Practical Nurse with the College of Nurses of Ontario as required under the Fixing Long Term Care Act, 2021, ss 79 and Ontario Regulation 246/22 ss. 51

· Previous experience in a long term care home is an asset

· Demonstrated leadership ability and aptitude to teach others

· Excellent organizational, time management, problem solving and attention to detail skills

· Aptitude to learn nursing informatics software

· Base knowledge of electronic resident assessment tools, Microsoft Office and more specifically Microsoft Excel

· Experience using Point Click Care and other clinical software modules

· Interest in and ability to identify new applications such as Artificial Intelligence in long term care

· Ability to successfully complete the RAI-LTCF training

Hours of Work

· Available 7 days per week

· Flexible hours

Main Duties and Responsibilities

· Attends training and other educational activities as required by the RAI-LTCF Project Team





· Completes RAI-LTCF assessments for all residents assigned according to schedule

· Submits RAI-LTCF assessments to CIHI on a timely basis

· Responsible for certifying accuracy and completeness of all sections of the RAI-LTCF

· Provides RAI-LTCF education and computer application training to all applicable users

· Provides ongoing leadership and mentoring for education, data accuracy, and computer applications of the RAI-LTCF process

· Coordinates care plan meetings with clients, designated family along with interdisciplinary team members

· Recognizes and responds to the needs of the clients on the risk management program e.g. allergies, exit seeking clients, choking, falls, personal expressions, etc.

· Responsible and accountable for the coordination, implementation and overall management of Home wide programs such as, but not limited to:

o Documentation including Point Click Care, Information Technology o Quality

· Performs delegated tasks safely and effectively

· Actively participates as part of the interdisciplinary team

· Champions the implementation of emotion focused care

· Completes reports as required

· Ensures nursing staff perform assigned tasks and duties

· Follows all roles and responsibilities for employees and employers as legislated under the Ontario Occupational Health and Safety Act

· Participates as required in the formulation and review of policies and procedures, job routines, performance appraisals, goal and objectives

· Uses the CQI/Risk Management process to evaluate programs and ensures follow-up

· Participates in the recruitment, evaluation, discipline and termination of personnel

· Responsible for coordination and facilitating interdisciplinary care conferences and ensuring implementation of outcomes

· Required to promote wellness as a concept of living

· Responsible for coordinating and ensuring an effective communication system promoting team unity thereby enhancing the resident’s quality of life

· Promotes strong community linkages for sharing of resources

· Must actively participate in ongoing educational opportunities and promoting the concept of continuing education throughout the home

· Ensures the accurate completion of resident records reflecting the resident health status and care provided complying with legislative and Home requirements.

· Participates in the orientation process for new staff and students

· Participates in admissions

· Participates in committees as required

· Participates in Accreditation

· Ensures the effective and efficient use of supplies and equipment

· Works cooperatively with students and volunteers to enhance resident care and foster community linkages

· Maintains formal linkages with educational bodies and endorses the practice of research to promote the development of nursing and medical services.

· Provides regular and timely reports on areas of risk including Critical Incidents, concerns and complaints and programs and initiatives to the Director of Care and Director of Nursing

· Accountable to develop leadership in others

· Must actively participate in ongoing educational activities

· Champions diversity,



equity and inclusion initiatives that create a psychologically protected environment for residents, staff and others

· Participates in the manager on call and weekend on call rotations

· All ADOCs will be trained on the duties of the RN/RPN and occasionally may have to work a unit in a case of an emergency or circumstances where there are no registered staff available The duties and responsibilities outlined above are representative but not all-inclusive.

Special Demands

Behavioural:

· Participates as a team player and cooperates with other departments.

· Must possess patience and tact dealing with resident’s needs, families and dealing with multiple demands at one time.

· Must be organized and able to set priorities

· Must have a genuine interest in the care of the elderly and vulnerable adults

Ethical:

· Practices in a professional manner

· Commits to fostering an inclusive and welcoming environment

· Values diversity and respects the rights of individuals regardless of background, identity or experience

· Demonstrates honesty and integrity in all work dealings

· Maintains confidentiality

Working Conditions

Physical Effort:

Long periods of sitting

While performing deskwork – writing, typing and using computers

Pushing, Turning, Walking, Bending,

Reaching And Lifting

While doing various office tasks

Assisting residents with their care

Working with equipment

Finger/Hand Dexterity

Using equipment and aides

Sensory:

Visual And Hearing Acuity

Computer equipment including multiple screens

Writing, keyboarding

Reports, minutes, statistics, letters

Reading

Reports, memos, charting, minutes, manuals, constant flow of information

Listening

Verbal reports, instructions

Conferring with staff, consultations

Concentration

Constant interruptions

Mental Stress:

Peacekeeping Role

With residents, families and interdisciplinary team members

Unpredictability Of Events

Crisis intervention

Expectations

Meeting daily workload within allotted time

Public Relations

Community students, residents and families

Occupational Risks:

Exposure to chemicals, infections The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posting & Recruitment Disclosure

This is a new position within Maple Villa Long-Term Care Centre.

Maple Villa LTCC may use artificial intelligence (AI) tools to support certain aspects of the recruitment process. AI does not make hiring decisions on behalf of Maple Villa. All hiring decisions are reviewed and made by members of our team.

Maple Villa Long Term Care Center is an equal opportunity employer and accommodations are available upon request for applicants with disabilities throughout the recruitment process. Should you require an accommodation, please let us know.

Pay: $80,403.34-$87,031.16 per year

Benefits

- Dental care
- Disability insurance
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- RRSP match

Application question(s):
- Are you comfortable working out of our current home in South Burlington and our new home in North Burlington until the new home in complete?
- Do you hold a current Certificate of Registration with the College of Nurses of Ontario?
- Do you have experience working as an ADOC?

Experience:
- Long Term Care: 2 years (required)

Work Location: In person

📌 Associate Director of Care (RPN)- Informatics (Burlington)
🏢 Maple Villa Long Term Care Centre
📍 Burlington