Enhance customer solutions with Bell as an AWS Application Specialist in a hybrid role. Leverage your expertise to innovate and improve our contact center services. Bell Canada, a leader in contact center solutions, is seeking an Application Specialist with a minimum of three years in technical roles.

This role demands hands-on experience with AWS Connect and other contact center platforms, emphasizing troubleshooting, service availability, and customer satisfaction. You will collaborate closely with diverse partners to implement dynamic solutions in a supportive work workplace. Key Responsibilities:

- Innovate solutions to enhance customer service quality
- Troubleshoot technical issues in customer solutions
- Prevent downtime for Contact Center applications
- Solidify relationships with customers for loyalty
- Collaborate effectively with various stakeholders Requirements:
- Min 3 years in Contact Center technology management
- Experience with AWS Connect Platform required
- Proficient in programming and scripting languages
- Strong grasp of networked systems and VoIP
- Bilingualism preferred, especially French for Quebec roles Utilize your experience in AWS and customer-focused solutions to make a meaningful impact at Bell.

📌 AWS Application Specialist at Bell (Mississauga)
🏢 Bell
📍 Mississauga