- Will be trained to work in dining room, in-room dining and banquets

- Prepares the Food & Beverage service areas for service (i.e. setting the tables with proper linen, cutlery and glassware).

- Takes food and beverage orders from guests using the point of sale system.

- Presents orders to Kitchen for preparation, utilizing the POS System, outlining any special dietary requirements.

- Delivers food and beverages to guests with necessary accompaniments according to the service standards of the meal period with an emphasis on guest service and satisfaction following Delta Standards.

- Employs suggestive selling techniques and up sells with every order, recommending specials, wine, dessert, and cocktails.

- Anticipates guest requirements and guest needs thereby improving the standard of service.

- Presents guest checks in a timely fashion for payment.

- Ensures correct coupon, cash, and credit card handling when closing out guest checks.



Verifies with Manager if any uncertainties arise.

- Maintains the cleanliness and tidiness of the room (i.e. replaces dirty ash trays, resets furniture, etc.).

- Reconciles cash receipts to sales receipt for daily deposit to the General Cashier.

- Restocks service items, cutlery, glassware, and resets the section for the next shift.

- Ensures that guests requesting beverage service are of legal age.

- Assists any patron or guest when necessary to exit the room and building to ensure their secure departure.

- Attends and contributes ideas to departmental meetings and training & development sessions.

- Takes direction and supervision from the Restaurant Manager and Supervisors.

- Complies with Hotel policies and procedures.

- Performs other tasks as assigned by Management.

📌 Banquet Server (London)
🏢 Delta Hotels by Marriott London Armouries
📍 London