Banquet Server

Holiday Inn Ottawa East

Location: Ottawa, ON

Department: Food & Beverage / Banquets

Position: Banquet Server

Pay: $18.42 per hour

Employment Type: Part-Time / Casual, based on business needs

About the Position

Holiday Inn Ottawa East is looking for enthusiastic, reliable, and customer-focused Banquet Servers to join our Food & Beverage team. The Banquet Server will assist with the successful execution of weddings, meetings, conferences, receptions, and other events while providing professional and friendly service to our guests.

Key Responsibilities

- Set up banquet rooms, tables, chairs, linens, place settings, and other event requirements.
- Welcome and assist guests in a qualified and courteous manner.
- Serve food and beverages according to hotel standards and event requirements.
- Clear and reset tables efficiently throughout events.
- Maintain cleanliness and organization of banquet areas before, during, and after events.
- Assist with buffet setup, replenishment, and breakdown as required.
- Communicate effectively with the Banquet Supervisor, Food & Beverage team, kitchen staff, and other departments.
- Respond to guest requests and concerns promptly and professionally.
- Follow all hotel policies, food safety standards, and Health & Safety procedures.




- Assist with closing and cleaning duties at the end of each event.
- Perform other duties as assigned by the supervisor or management.

Qualifications & Skills
- Previous banquet, restaurant, hotel, or customer service experience is an asset.
- Excellent customer service and communication skills.
- Positive, professional, and team-oriented attitude.
- Ability to work efficiently in a fast-paced environment.
- Ability to remain calm and professional during busy events.
- Strong attention to detail.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Ability to stand and walk for extended periods and lift/move banquet equipment as required.
- Smart Serve certification is an asset.
- Food Handler certification is an asset.

What We Offer
- Opportunity to gain experience in the hotel and hospitality industry.
- A dynamic and team-oriented work environment.
- Opportunities to work a variety of events and functions.
- Training and support from our Food & Beverage team.

Pay: $18.42 per hour Expected hours: 15.0 – 24.0 per week

Benefits

- Flexible schedule
- On-site parking
- Paid time off

Work Location: In person

📌 Banquet Server (Ottawa)
🏢 Crown Group of Hotels
📍 Ottawa