Step into a rewarding role as a Bilingual Call Center Agent with Transat, where you'll deliver exceptional service in a hybrid work model. Help customers and travel agents with their inquiries, providing expertise on services and reservations. Transat is seeking a skilled individual for the Call Center Agent position, ideal for those with one year of call center experience. Applicants should be comfortable with computer tools and systems while thriving in a dynamic environment.

Your role will involve assisting customers with their travel needs and promoting various Transat offerings. Key Responsibilities:

- Answer incoming calls from customers and travel agents
- Promote Transat products like seat selection and services




- Assist customers in navigating the Transat website
- Provide top-notch customer service with empathy
- Manage inquiries professionally and efficiently Requirements:
- Minimum one year of call center experience
- Bilingual in French and English, spoken and written
- Comfortable using computer systems
- Experience in the travel industry is an asset
- Solid customer service skills are essential Bring your bilingual skills and customer service expertise to Transat and support travelers in creating unforgettable experiences.

📌 Bilingual Call Center Agent at Transat (Montreal)
🏢 Air Transat
📍 Montreal