Bilingual Customer Service Representative (Montreal)

Bilingual Customer Service Representative (Montreal)

02 Oct
|
Scotia Global Asset Management
|
Montreal

02 Oct

Scotia Global Asset Management

Montreal

Join Dynamic Funds in Montreal as a Bilingual Customer Service Representative. Deliver exceptional service to Advisors and Associates while handling inquiries and resolving issues effectively. This role requires interacting with customers via phone to support inquiries related to Dynamic Funds' offerings.

As part of a dynamic and empowering culture, you will work closely with team members to analyze accounts and provide tailored solutions. This position prioritizes excellence in performance within an inbound call-center setting. Key Responsibilities:

- Provide effective customer service via phone interactions
- Liaise between clients and Dynamic Centres of Excellence
- Analyze accounts and implement appropriate follow-up
- Strive to exceed department performance standards daily
- Assist with special projects as required Requirements:
- University degree in Finance or related field preferred
- Knowledge of MS Office and industry databases
- CSC/IFIC certification is a definite asset
- Fluent in English and French communication skills
- Robust problem-solving and organizational abilities Leverage your bilingual skills to thrive in customer service at Dynamic Funds in Montreal.

📌 Bilingual Customer Service Representative (Montreal)
🏢 Scotia Global Asset Management
📍 Montreal

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