Become a crucial part of the Affinity Operations team at Manulife as a Business Analyst. This hybrid role focuses on project support and building effective processes for operational excellence. In this position, you will collaborate with a diverse team to implement Affinity Insurance initiatives, ensuring business readiness while enhancing productivity.

Your analytical and communication skills will be vital in preparing business partners for project transitions, helping them adapt smoothly to changes in processes and operations. Key Responsibilities:

- Analyze business impacts of projects on operational processes
- Prepare business partners for upcoming changes and their significance
- Gather detailed business requirements through analytical inquiries




- Foster positive relationships with key stakeholders and teams
- Document business needs and communicate clearly across groups Requirements:
- 2+ years of experience in business analysis
- Proficiency in Microsoft Office required
- Experience with Confluence and JIRA is a plus
- Solid organizational skills in fast-paced environments
- Familiarity with process mapping and design techniques Elevate your career by contributing to impactful projects and enhancing the operations at Manulife.

📌 Business Analyst for Operations Support (Toronto)
🏢 Manulife group
📍 Toronto