Salary Range

The salary range for this position is CAD $32.39 - $32.39 / hour

Detailed Overview

Under the direction of the Manager, Clinical Services, supervises more than ten designated Unit Clerks and/or clerical staff and oversees the coordination of workflow of the Emergency Department clerical area.

Responsibilities

- Oversees the worklow of Unit Clerks and/or clerical staff within the Emergency Department by participating in setting work schedules, setting priorities, organizing operating procedures for a variety of clerical support functions to meet departmental needs, and allocating the work among designated staff.

- In collaboration with the Manager, provides input into the selection of Unit Clerks and/or clerical staff by performing duties such as interviewing and making recommendations for selection.

- Supervises designated Unit Clerk/Clerical staff and students by performing duties such as coordinating work assignments, evaluating employee performance and determining related training and orientation requirements.

- Develops recent work methods and procedures and identifies problems and alternative solutions.





- Compiles and analyzes data involving the interpretation and application of policies and procedures. Maintains clerical policy and procedure manuals and updates staff on changes, additions and deletions.

- Participates in and coordinates projects as they relate to clerical work.

- Attends meetings as required; maintains department contact lists.

- Maintains and orders office supplies; follows up with appropriate departments on service requests related to computers, printers, fax machines.

- Perform other related duties as assigned.

Qualifications

Education and ExperienceGrade 12, medical terminology and graduation of a recognized Nursing Unit Clerk program, plus three (3) years of recent related experience including one year in a supervisory capacity or an equivalent combination of education, training and experience.

Skills and Abilities

- Ability to communicate effectively both verbally and in writing.

- Ability to deal effectively with others.

- Physical ability to carry out the duties of the position.

- Ability to supervise.

- Ability to organize work.

- Ability to operate related equipment.

📌 Clerical Supervisor, Emergency (Surrey)
🏢 Fraser Health
📍 Surrey