Enhance member satisfaction as a Client Experience Advisory Agent at Desjardins. This full-time on-site role focuses on delivering personalized support and banking solutions to clients and members. In this temporary 12-month role, you will provide essential services to clients and members, ensuring their needs are met and promoting financial empowerment.
Utilize your communication skills and tech-savviness to introduce members to cutting-edge solutions and assist with any banking inquiries or fraud issues. Your proactive approach will contribute to business development while adhering to compliance and risk management standards. Key Responsibilities:
- Support clients by promoting technological tools for transactions
- Build and maintain strong business relationships
- Assist members facing fraud and irregularities
- Stay updated on banking products and services
- Adhere to compliance and security measures Requirements:
- High school diploma in a related field
- Minimum two years of relevant experience
- Bilingual in French
- Strong customer focus and adaptability
- Action-oriented with effective communication skills Leverage your expertise to create a positive client experience with Desjardins.