Make a meaningful impact in healthcare as a Client Service Associate (CSA) with VON Canada. This full-time role involves coordinating nursing and home support visits using digital tools and scheduling software. VON Canada, a not-for-profit organization with over 125 years of service, is looking for a full time Client Service Associate.

In this position, you will focus on client communication, ensuring smooth operations, and responding to inquiries in a timely manner. Your excellent problem-solving skills and tech-savviness will be key in managing schedules and assisting both clients and staff effectively. Key Responsibilities:

- Assign visits to nurses and home support workers
- Process client referrals and respond to inquiries




- Handle scheduling adjustments due to staffing changes
- Work with the team to ensure quality care
- Maintain confidentiality of client information Requirements:
- University or college education preferred
- Proficiency in MS Office and scheduling software
- Experience in logistics or healthcare preferred
- Customer service experience in a contact center is an asset
- Satisfactory Criminal Records Check required Utilize your organizational skills and healthcare passion to excel as a Client Service Associate with VON Canada.

📌 Client Service Associate at VON Canada (Mount Forest)
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📍 Mount Forest