Become a vital part of the Province of Canada team as a Customer Care Specialist. Focus on enhancing customer experiences through effective online support and engagement every day. This role is essential in our growing Customer Care team and requires a proactive, detail-oriented person.

You will manage customer inquiries, returns, and exchanges while ensuring a positive representation of the Province of Canada brand. Your insights will also help shape the customer journey and improve overall service delivery. Key Responsibilities:

- Manage customer service inquiries via email, chat, and phone
- Handle returns, exchanges, and customer concerns effectively
- Build positive customer relationships embodying brand values
- Maintain product knowledge and website content accuracy
- Assist with quality control and support operational needs Requirements:
- 1–2 years of experience in customer service or retail
- Robust written and verbal communication skills
- Excellent attention to detail and organization
- Proactive with a genuine interest in customer experience
- Bilingual in French and English preferred Join us to elevate customer care and enrich the Province of Canada brand experience.

📌 Customer Care Specialist at Province of Canada (Toronto)
🏢 Province of Canada
📍 Toronto