Customer Service Expert (Coquitlam)

Customer Service Expert (Coquitlam)

02 Oct
|
Popeye's supplements
|
Coquitlam

02 Oct

Popeye's supplements

Coquitlam

ABOUT POPEYE'S SUPPLEMENTS CANADA

Founded in 1989, Popeye's Supplements Canada is the country's first and largest sports nutrition retailer, with over 140 locations coast to coast. We carry 2,000+ products from 70+ trusted brands and serve everyone from competitive athletes to people just beginning their wellness journey.

Our stores are staffed by people who genuinely live and breathe fitness. We educate, guide, and care about every customer's results. If that sounds like you, we want to hear from you.

ABOUT THE ROLE

As a Retail Sales Associate, you are the face of our brand. You will combine your passion for health and fitness with excellent customer service to create an outstanding in-store experience — every shift, every customer.

This role is ideal for someone who loves fitness, enjoys talking to people, and wants to grow their knowledge in sports nutrition while earning competitive pay and an incredible staff discount.

KEY RESPONSIBILITIES

- Greet and engage customers warmly, building genuine rapport and trust
- Educate customers on supplements and sports nutrition to help them reach their goals
- Provide personalized product recommendations based on each customer's fitness objectives
- Process transactions accurately using our POS system, including cash and card payments
- Maintain a clean, organized, and well-merchandised sales floor
- Receive, process, and restock incoming inventory
- Consistently work toward individual and store sales targets
- Continuously develop your product knowledge through on-the-job training and supplier sessions
- Support teammates and contribute to a positive, high-energy store culture

WHAT WE'RE LOOKING FOR

Required





- Friendly, upbeat, and outgoing personality — you genuinely enjoy helping people
- Passion for health, fitness, and wellness
- Strong communication and listening skills
- Reliable, punctual, and self-motivated
- Flexible availability including evenings and weekends
- Able to lift and carry product boxes (up to 30 lbs)
- Must be able to pass a police background check

Preferred (not required):
- Experience in retail, sales, or customer service
- Knowledge of sports nutrition, supplements, or exercise science
- Background in fitness, athletics, or the wellness industry
- Familiarity with leading supplement brands

COMPENSATION & PERKS
- Competitive hourly pay commensurate with experience
- Significant employee discount on our full supplement and product range
- Free product samples from top brands
- Full on-the-job training — no prior supplement experience required
- Ongoing education sessions with leading supplement suppliers
- Fun, fast-paced, fitness-forward team culture
- Growth opportunities within a well-established Canadian retail brand

HOW TO APPLY Click Apply Now and submit your resume. In your cover letter or application note, please include a brief description of your experience with and knowledge of supplements. We do our own thorough training — this just helps us understand your starting point.

We review applications on a rolling basis and will reach out to qualified candidates promptly.

We look forward to hearing from you!

Job Types: Full-time, Part-time

Pay: From $18.25 per hour

Benefits

- Company events
- Flexible schedule
- On-site parking

Work Location: In person

📌 Customer Service Expert (Coquitlam)
🏢 Popeye's supplements
📍 Coquitlam

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