Elevate customer satisfaction as a Customer Service & Operations Coordinator at XTL Transport in Vaudreuil-Dorion. Ensure seamless domestic and cross-border deliveries with exceptional communication and coordination skills. This on-site role requires a proactive individual with a minimum of 2 years of customer service experience in transportation.
You'll coordinate deliveries, maintain communication with stakeholders, and track orders systematically. A strong attention to detail and the ability to manage operational challenges are essential for success in this position. Key Responsibilities:
- Analyze customer requirements and expectations
- Coordinate deliveries and freight transfers between branches
- Maintain communication with customers and internal teams
- Track orders and manage unforeseen delivery issues
- Collaborate with departments to tailor solutions Requirements:
- Minimum 2 years in customer service within transportation
- Bilingual in French and English
- Knowledge of dispatch systems and technologies
- Excellent attention to detail and typing speed
- Ability to prioritize tasks effectively Drive effective delivery operations and enhance customer experiences at XTL in Vaudreuil-Dorion.