Join Indigo Park Canada Leading the Parking Industry At Indigo Park Canada we dont just manage parking we lead the industry As Canadas 1 parking operator we oversee 1300 locations nationwide providing services that go far beyond parking From on street operations and digital mobility solutions to last mile logistics and urban space optimization we are transforming how cities move We are currently seeking a Full Time Customer Service Representative for our Pearson Airport Location As a CSR you will be the first point of contact for arriving customers and you must ensure we consistently exceed customer and client expectations by providing excellent customer service You are the ambassador for the company as well as for the venue What Would You Be Doing Greet welcome and assist customers with any questions or inquiries in a friendly and professional manner Process customer transactions quickly and accurately using a variety of payment methods Inform and advise customers and clients on our products and services Support customers with their use and navigation of the parking facilities and equipment Validate all defective ticket outputs before allowing customers to exit the premises Keep the customer service booth tidy and organized throughout your shift Respond promptly to customer issues to ensure a positive experience Other duties as assigned What Are the Working Conditions Hourly Salary 1860 Must be able to work flexible hours including weekends and other shifts as required Must be able to stand or sit for long periods of time Frequent bending stretching kneeling and twisting may be required Must be able to work efficiently under pressure in a fast paced environment Ability to work independently and within a team oriented environment What Are We Looking For Minimum 23 years of customer service experience Ability to clearly and accurately communicate both written and verbally Beginner to intermediate computer knowledge Results oriented individual with a concern for accuracy and customer relations Solid time management and organizational skills What Will Set You Apart Bilingualism English and French is a strong asset Excellent customer service skills Strong communication and interpersonal skills both written and verbal Professional courteous and team oriented mindset The composition of Indigos workforce reflects a wide variety of ages profiles and roles We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships Applications from various groups are welcomed and encouraged Every person has a right to equal treatment with respect to employment or discrimination Accommodations are available on request in relation to materials or processes We thank all applicants for their interest in this position However due to the high volume of applicants we will only be contacting candidates selected for an interview No agency or applicant phone calls please IPC1

📌 Customer Service Representative - Pearson Airport - Toronto (Canada)
🏢 Indigo Group
📍 Canada