Become a key player in customer relations at Gardewine, Manitoba's largest trucking company. We're seeking a Customer Service Representative in Thunder Bay to manage customer inquiries, ensuring effective communication and service. As a Customer Service Representative (CSR) at Gardewine, you'll engage in day-to-day customer service activities that focus on resolving a variety of service issues.

This position emphasizes robust communication as you'll manage the phone and email customer service queues while maintaining organizational standards.

Your role will significantly impact the overall customer experience for our dedicated clientele. Key Responsibilities:

- Provide exceptional service regarding customer accounts
- Manage phone and email service inquiries efficiently




- Deliver tracing and P.O.D. information promptly
- Update customer portals for accurate information
- Coordinate special pickups and deliveries as needed Requirements:
- High school diploma or equivalent
- Strong math, language, and reading skills
- Excellent customer service and organization abilities
- Familiarity with customer data software preferred
- Knowledge of Microsoft Office, especially Excel Support Gardewine's commitment to service excellence as a Customer Service Representative in Thunder Bay.

📌 Customer Service Specialist at Gardewine (Northeastern Ontario)
🏢 Gardewine Group
📍 Northeastern Ontario