We are seeking a highly organized and friendly Dental Administrator to join our team for a front desk position. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service in a family based dental office environment. This role requires proficiency in managing phone systems, electronic dental records, and familiarity with dental terminology.

Experience in a dental office as a dental assistant or as a dental receptionist is required. Wage to be negotiated based on experience.

Responsibilities

- Greet and assist patients as they arrive, ensuring a welcoming atmosphere.
- Manage incoming calls and respond to inquiries regarding appointments, services, and general information.
- Schedule and confirm patient appointments using electronic dental records systems.
- Maintain accurate patient records and ensure all documentation is up to date.
- Process patient check-ins and check-outs efficiently.
- Handle billing inquiries and assist with insurance verification as needed.
- Collaborate with clinical staff to ensure smooth patient flow throughout the office.
- Maintain cleanliness and organization of the front desk area.
- Assist with other administrative tasks to support the office operations




- Assist with other clinical responsibilities as required and skill set allows

Requirements

- Previous experience as a Front Desk Receptionist or in a similar administrative role within a dental office is required.
- Proficient in using phone systems and electronic medical records software; experience with Tracker is a plus.
- Robust understanding of medical terminology and office procedures.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively while maintaining attention to detail.
- Strong customer service orientation with a friendly demeanor.
- High school diploma or equivalent; additional certification in office administration, medical office assistant or dental assisting is an advantage.

Join our team as a Dental Administrator to contribute to the efficient functioning of our dental office while providing top-notch service to our patients!

Job Type: Full-time

Pay: From $23.00 per hour

Expected hours: 30.0 – 44.0 per week

Benefits

- On-site parking

Flexible language requirement:
- French not required

Education:
- Secondary School (preferred)

Experience:
- Dental receptionist: 1 year (preferred)

Work Location: In person

📌 Dental Administrator/Assistant (London)
🏢 Dr. Zheng Family Dentistry
📍 London