Dispatch Officer - Temporary (Maternity Leave)

Site Description

The Dartmouth General Hospital is an acute care hospital in Dartmouth, Nova Scotia, Canada. It is a 24-hour emergency, inpatient medical, surgical and critical care facility that has been operating since 1976. It serves approximately 120,000 people in Dartmouth and the eastern Halifax Regional Municipality

Position Details:

Position: Dispatcher

Site: Dartmouth General Hospital

Job Type: Full-Tim

Hours: 1600-0000 OR 2359-0800

Payrate: $20.50/hour

Key Responsibilities:

- As the Dispatcher is the first line of contact for our clients, they must handle all calls in a professional and calm demeanor, providing exceptional customer service.
- Maintain a good rapport with all Paladin Employees and management staff, while being cognizant of the confidential information that must be handled and maintained by this position.
- Dispatch alarm response calls effectively, concisely, and within designated time frames.
- Respond to alarms in a timely manner while ensuring all account instructions are followed correctly.
- Accurately update alarm accounts
- Creation of hospital ID cards




- Complete any other tasks given by the Shift Supervisor/Site Supervisor

Prerequisites:

- Ability to lead, plan, organize, delegate and problem solve
- Ability to pay close attention to detail.
- Computer knowledge and proficiency in Microsoft Word, Excel and Outlook
- Ability to communicate effectively, both written and verbal
- Ability to deal with others effectively
- Ability to function effectively in a fast paced and stressful environment.
- Ability to demonstrate professionalism in all situations
- Ability to prioritize based on severity of the call
- Valid Intermediate First Aid & CPR - Level C (from a CSA-approved vendor)
- English (oral and written) fluency is a must
- Previous experience in dispatching, or a related field preferred

Why choose Paladin?

- Opportunities for training and career development.
- Competitive wage and benefits package.
- Free Uniforms
- Company paid Security license
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Get paid your way with flexible daily pay options!

📌 Dispatch Officer - Temporary (Maternity Leave) (Dartmouth)
🏢 Paladin Security
📍 Dartmouth