Starlight Collection – Richmond, BC

Full-Time | In-Person | Travel Required

About the Opportunity

Starlight Collection is a family-owned Canadian wholesale seasonal décor company established in 1996.

We are looking for a highly motivated, resourceful and personable individual to work directly alongside the owner of the company.

This is not a traditional administrative assistant position.

You will essentially shadow an entrepreneur, helping across many different areas of the business while learning how a growing company operates.

One day you might be working in Excel, researching something with AI, or helping with a sales and marketing project. The next day you might be receiving a shipment, merchandising a showroom, meeting customers, preparing for a trade show, or helping solve an operational problem.

We're looking for someone with strong raw skills, common sense, social confidence and a genuine desire to learn.

You don't need to know everything coming into the position. We care about your ability to learn quickly, figure things out and take ownership.

What You'll Be Doing

You'll work directly with the owner across many areas of the company, including:

Executive & Project Support

- Shadow the owner and help manage day-to-day priorities
- Keep track of projects, deadlines and outstanding tasks
- Attend meetings, take notes and turn conversations into action items
- Follow up with employees, suppliers, customers and partners
- Research problems and present possible solutions
- Coordinate appointments, travel, meetings and projects
- Gradually take ownership of projects from beginning to completion

Excel, Technology & AI
- Work regularly with Excel and spreadsheets
- Organize, clean and analyze business information
- Use AI tools such as ChatGPT to research, write, organize and solve problems
- Learn and work with our business software and online systems
- Help identify opportunities to improve or automate repetitive processes
- Be comfortable learning new technology without needing extensive training

Strong Excel skills or demonstrated ability with technology and AI are highly valued. Sales & Marketing

- Assist with customer and sales-related projects
- Communicate professionally with customers and sales representatives
- Help prepare marketing materials and promotions
- Assist with email marketing, website and e-commerce projects
- Help with catalogues, product information and photography
- Conduct research and organize sales information
- Support trade shows and customer events

Retail & Showroom Management
- Help operate and maintain our showroom and retail environments
- Assist customers and provide a high level of customer service
- Merchandise and organize products
- Maintain attractive product displays
- Replenish and organize inventory
- Help manage day-to-day retail/showroom requirements
- Assist with POS and customer orders
- Identify issues and opportunities to improve the customer experience





Shipping, Receiving & Warehouse Support This is not exclusively a desk job.

You will also help with the physical side of operating the business when needed, including:

- Receiving incoming shipments
- Checking and organizing inventory
- Preparing outgoing shipments
- Packing and unpacking products
- Moving cartons and merchandise
- Helping organize warehouse and showroom inventory
- Assisting with trade show setup and teardown
- Regularly lifting and moving boxes

You should be comfortable switching between physical work and computer/office work throughout the day. Product Development & Merchandising

- Help organize and evaluate product samples
- Communicate with suppliers
- Assist with new product development
- Research products and market trends
- Help organize product collections
- Assist with pricing and product information
- Participate in showroom and trade show merchandising

Travel & Trade Shows Travel will be part of this position.

You may accompany the owner or team to:

- Trade shows
- Customer meetings
- Supplier meetings
- Showroom events
- Warehouses
- Other business-related events and locations

Candidates must:
- Hold a valid driver's licence
- Have reliable access to a vehicle
- Be comfortable driving for work when required
- Be willing and able to travel within Canada and internationally when required
- Be available for occasional longer days or weekends around trade shows and major events

The Person We're Looking For We're not necessarily looking for the person with the longest résumé.

We're looking for someone with potential.

You should be

- Highly motivated
- Extremely organized
- A fast learner
- Resourceful
- Comfortable with technology
- Good with Excel and spreadsheets
- Comfortable using AI tools
- Confident learning new software
- Socially confident and personable
- A strong verbal and written communicator
- Comfortable speaking with customers, suppliers and business partners
- Skilled and presentable
- Detail-oriented
- Hands-on and willing to help
- Comfortable doing both physical and computer-based work
- Able to manage several priorities at once
- Comfortable working in a fast-moving environment
- Curious about how businesses operate
- Willing to ask questions
- Able to take constructive feedback
- Dependable and punctual
- Someone who follows through on commitments

Most importantly, you should have initiative. If you encounter something you don't know how to do, your first instinct should be to research it, ask good questions, experiment and try to find a solution.





Strong Social Skills Matter

This position works closely with the owner, employees, customers, sales representatives, suppliers and other business partners.

We're looking for someone who can read a room, communicate naturally with different personalities and represent the company professionally.

You should be comfortable having conversations with people you've never met, helping customers and developing professional relationships.

What You'll Learn

This position offers exposure to many areas of entrepreneurship and business:

Entrepreneurship & Management

See firsthand how an owner makes decisions, manages priorities and grows a business.

Sales & Marketing

Learn wholesale sales, retail, e-commerce, customer relationships, trade shows and marketing.

Technology & AI

Work with spreadsheets, business software, automation, e-commerce and emerging AI tools.

Retail & Merchandising

Learn merchandising, showroom management, customer service and retail operations.

Product Development

Participate in product selection, supplier relationships, sampling, pricing and merchandising.

Supply Chain & Logistics

Learn inventory management, shipping, receiving, warehousing and fulfillment.

Project Management

Learn how to take an idea or problem and turn it into an organized project with a result.

How We See the Role Developing

At first, you'll spend a lot of time working directly alongside the owner and learning.

Initially

"What would you like me to do?"

Then

"I understand what needs to be done. I'll take care of it."

Eventually

"I noticed this needed to be done, so I've already started working on it."

The goal is to develop someone who becomes a trusted right-hand person within the business.

Who This Opportunity Could Be Great For

This could be particularly interesting for someone early in their career who eventually wants to:

- Become an entrepreneur
- Run a business
- Become a manager
- Work in operations
- Work in sales or marketing
- Manage retail operations
- Work in product development
- Develop broad business experience before specializing

You don't need to arrive knowing how to do everything. We care about how quickly you learn, how you interact with people, how you solve problems and how much responsibility you're willing to take on.

Pay: $18.25-$30.00 per hour

Expected hours: 40.0 per week

Benefits

- Casual dress
- On-site parking

Ability to commute/relocate:
- Richmond, BC V7A 5C9: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Are you okay with learning all types of tasks that may be related to running a business?
- Are you a problem Solver?

Education:
- Bachelor's Degree (required)

Experience:
- Excel: 3 years (required)

Licence/Certification:
- Driving Licence (required)

Willingness to travel:
- 75% (required)

Work Location: Hybrid remote in Richmond, BC V7A 5C9

📌 Executive Assistant to Managing Director (Richmond)
🏢 Starlight Trading Co.
📍 Richmond