MapleCare Physiotherapy is seeking a highly experienced, professional and dependable Receptionist to manage the daily front-desk activities at our Colonnade clinic.
Mandatory Qualifications
- Minimum 5 years of reception or administrative experience in a physiotherapy, rehabilitation or healthcare clinic
- Experience using Perfect Practice (InTouch) software
- Experience with OHIP, MVA, WSIB and HCAI billing
- Excellent communication, organization and customer-service skills
- Strong attention to detail and the ability to work independently
- Professional, punctual, compassionate and patient-focused
Responsibilities
- Answer phone calls professionally and provide accurate information
- Schedule and manage patient appointments
- Communicate messages and relevant information to physiotherapists
- Follow up on missed calls, appointment inquiries and cancellations
- Complete patient billing, documentation and filing
- Process OHIP, MVA, WSIB and HCAI claims
- Monitor clinic supplies and prepare low-inventory lists
- Help maintain a clean, organized and welcoming reception and clinic workplace
- Support the smooth daily operation of the clinic
This position is for our Colonnade location. Only applicants who meet the mandatory experience requirements will be considered. Please attach your résumé when applying.
Job Types: Part-time, Full-time
Pay: $22.00-$24.00 per hour
Education
- Secondary School (preferred)
Experience:
- Medical Receptionist: 5 years (required)
- OHIP Billing: 2 years (required)
- Billing HCAI: 2 years (required)