Job Overview

We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our office. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a skilled and friendly environment for visitors, clients, and team members alike.

Responsibilities

- Position requirement is Mondays, Wednesdays and Thursdays (7:45am - 5:15pm), with the possibility of Fridays 8-12pm
- Greet visitors, clients, and staff with professionalism and warmth, ensuring a positive first impression
- Answer phone calls, emails and text messages promptly, answering efficiently and courteously
- Manage appointment scheduling
- Maintaining patient accounts and financial contracts
- Financial responsibilities include billing, accounts receivable and day end closing
- Maintain organized records, ensuring easy retrieval of information
- Support administrative tasks such as proofing communications, managing office supplies, and assisting with bookkeeping duties

Requirements





- Proven orthodontic clerical experience with strong organizational skills and attention to detail
- Excellent customer service skills with professional phone etiquette and interpersonal communication abilities
- Proficiency in Microsoft Office (Word, Excel), Outlook, and basic computer skills
- Orthodontic experience is required, Orthotrac experience is an asset
- Ability to type quickly with accuracy; familiarity with proofreading is advantageous
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Has experience with basic accounting, payments, and financial transactions
- Is proficient in spoken and written English
- Is dependable, positive, professional, and a strong team player

Join us as a Front Desk Receptionist to be the friendly face that keeps our office running smoothly! Your proactive approach and dedication to excellent customer support will make a meaningful difference every day. Pay: From $25.00 per hour

Expected hours: No less than 27.0 per week

Benefits

- Extended health care
- In office parking
- Vision care

Work Location: In person

📌 Front Desk Reception (Etobicoke)
🏢 Humbertown Orthodontics
📍 Etobicoke