Customer Service / Front Desk Representative

- Location: Woodbridge, Ontario
- Job Type: Full-Time
- Pay: $17.60/hour
- Schedule: Monday–Friday, approximately 8:00 AM–5:00 PM, with Saturday availability as needed

About the Company

We are an established tire distribution and wholesale business serving automotive shops, dealers, and customers with tire products and related services. Our office handles customer orders, tire pickups, payments, phone inquiries, and day-to-day coordination with customers and automotive businesses.

We are looking for a reliable and customer-focused Customer Service / Front Desk Representative to join our office team in Woodbridge. This position will be the first point of contact for customers visiting the office and will also provide support over the phone.

About the Role The Customer Service / Front Desk Representative will assist customers with their orders, pickups, payments, and general inquiries while helping ensure the front desk and customer service area operate smoothly.

The successful candidate should be comfortable speaking with customers in person and over the phone, handling multiple requests throughout the day, and providing friendly and professional service.

Key Responsibilities

- Greet and assist customers visiting the office
- Serve as the first point of contact for customers
- Assist customers with tire orders and general inquiries
- Assist customers with tire pickups
- Assist with payment-related transactions




- Answer and assist with incoming phone calls
- Provide general customer service and support
- Help customers with questions regarding their orders
- Communicate with customers in a professional and courteous manner
- Assist with day-to-day front desk and office responsibilities
- Help ensure customers receive a smooth and positive experience

Qualifications
- Previous customer service, front desk, receptionist, or office experience is an asset
- Strong communication and interpersonal skills
- Comfortable speaking with customers in person and over the phone
- Professional, friendly, and customer-focused
- Organized and able to handle multiple tasks
- Reliable and punctual
- Comfortable working in a busy office workplace
- Able to work independently while also supporting the team
- Experience in the automotive, tire, retail, or wholesale industry is an asset but not required

Schedule

Saturday availability may also be required, with a Saturday schedule of approximately 8:00 AM to 4:00 PM. If Saturday work is scheduled, one weekday off may be provided.

How to Apply

If you are interested in this position, please submit your resume for consideration or email me at [email protected]. Shortlisted candidates will initially be contacted for an online interview via Google Meet or Zoom before an in-person interview is arranged.

Pay: From $17.60 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Front Desk Representative (Woodbridge)
🏢 RoadMaster Tire u0026 Auto Supply
📍 Woodbridge