Super 8 by Wyndham is looking for a reliable and customer-focused Front Desk Representative / Associate to join our team for the evening shift.

Responsibilities

- Check guests in and out

- Answer phone calls and assist with reservations

- Handle guest inquiries and provide excellent customer service

- Process payments and maintain accurate records

- Assist guests with requests and resolve issues in a qualified manner

- Check and respond to emails as required

- Respond to online guest reviews in a professional and timely manner

- Maintain a clean, organized, and welcoming front desk area

- Complete front desk and administrative duties as required

- Run laundry, including operating the washer and dryer, as required





- Communicate important guest or property information to the appropriate staff

Requirements

- Strong communication and customer service skills

- Basic computer skills

- Ability to work independently and responsibly

- Professional and friendly attitude

- Previous hotel or customer service experience is an asset but not required

- Must be legally eligible to work in Canada

Schedule

- Evening shifts: 4:00 PM – 12:00 AM

- 5 days per week

- Weekends and holidays may be required

Pay: $17.60 per hour

Work Location: In person

📌 Front Desk Representative - Evening Shift (Guelph)
🏢 Super 8 Motels
📍 Guelph