Front of House Server – Fine Dining eMail:
[email protected]
JOONS Canada is looking for highly experienced Front of House Servers with a strong background in fine dining, luxury hospitality, and elevated guest service.
We are building a service team that understands the level of detail, professionalism, timing, product knowledge, and guest care expected in a Michelin Guide-calibre dining environment.
This is not an entry-level serving position. We are seeking polished hospitality professionals who understand how to create an exceptional dining experience from beginning to end.
Key Responsibilities
- Deliver polished, attentive, and personalized fine dining service to every guest.
- Follow a professional sequence of service from greeting and menu presentation through final course and farewell.
- Maintain excellent knowledge of the full food and beverage menu, including ingredients, preparation methods, allergens, and recommended pairings.
- Confidently explain dishes and beverages in a professional and engaging manner.
- Provide thoughtful recommendations based on guest preferences.
- Upsell premium menu items, beverages, desserts, and specialty offerings without creating a pressured experience.
- Take accurate food and beverage orders and communicate clearly with the kitchen and bar.
- Understand proper course timing and coordinate service so that the dining experience flows seamlessly.
- Perform proper table maintenance throughout service, including clearing, resetting, replacing cutlery, refreshing beverages, and maintaining presentation.
- Maintain immaculate table settings and ensure glassware, flatware, and dinnerware meet luxury presentation standards.
- Demonstrate strong knowledge of fine dining etiquette, table-side manners, and professional guest interaction.
- Anticipate guest needs before being asked.
- Handle special requests, dietary restrictions, allergies, celebrations, and VIP guests with discretion and attention to detail.
- Communicate service issues immediately to Captains, Supervisors, or Management.
- Work closely with Captains, Bussers, Runners, Bartenders, Hosts, and the Kitchen team to maintain smooth service.
- Maintain a calm, composed, and professional presence during busy service periods.
- Ensure the dining room remains clean, organized, elegant, and guest-ready at all times.
- Follow all restaurant opening, closing, side-work, and service procedures.
- Maintain professional grooming, uniform, posture, language, and overall presentation consistent with the JOONS brand.
Fine Dining Service Expectations Our FOH team is expected to understand the details that separate standard restaurant service from premium hospitality, including:
- Proper table etiquette and service positioning
- Formal sequence of service
- Menu storytelling and ingredient knowledge
- Professional plate and beverage presentation
- Proper clearing and resetting techniques
- Guest recognition and personalized service
- Discreet and professional communication
- Strong awareness of table pacing
- Anticipatory service
- Attention to small details throughout the guest journey
Qualifications
- Previous fine dining experience is strongly required.
- Experience in an upscale, luxury, Michelin Guide-listed, Michelin-inspired, or comparable premium restaurant environment is highly preferred.
- Strong knowledge of professional restaurant service standards.
- Excellent communication and interpersonal skills.
- Strong food and beverage knowledge.
- Comfortable serving discerning guests and VIP clientele.
- Ability to confidently recommend and upsell premium menu offerings.
- Robust attention to detail and ability to read the needs of a table.
- Ability to remain professional and composed in a fast-paced environment.
- Must be a strong team player with a hospitality-first mindset.
- Smart Serve certification required where applicable.
- Flexible availability for evenings, weekends, holidays, and special events.
Who We Are Looking For We are looking for servers who understand that fine dining is about much more than taking an order and delivering food.
The ideal JOONS server understands timing, presentation, body language, menu knowledge, guest preferences, discretion, teamwork, and attention to detail.
You should take pride in creating a dining experience that feels effortless to the guest while maintaining exceptional standards behind the scenes.
At JOONS Canada, our goal is to build a Front of House team capable of delivering an elevated level of hospitality comparable to some of the finest restaurants in the industry.
Pay: $19.00-$28.00 per hour
Work Location: In person
📌 Front of House Server – Fine Dining (Brampton)
🏢 Joons Canada
📍 Brampton