Welland Auto Repair & Tire Centre is a fast-growing automotive repair and tire service centre proudly serving the Welland community. We are committed to providing reliable, honest, and high-quality vehicle service in a professional and customer-friendly environment.

This is a great opportunity for someone looking to build long-term experience in the automotive service industry.

Daily Job Duties

- Welcome customers as they arrive and answer phone calls in a friendly and professional manner
- Book service and tire appointments and coordinate schedules with technicians
- Provide basic price estimates for parts and labour (training provided)
- Prepare invoices and enter service details into the shop’s computer system
- Order parts from suppliers and follow up on deliveries when needed
- Assist with returning incorrect or defective parts and organizing paperwork
- Keep records of parts used and match them to the correct vehicle and work order
- Help manage customer payments, invoices, and basic billing records
- Communicate clearly between customers and technicians regarding vehicle status and timelines
- Follow up with the shop team to ensure vehicles are ready on time
- Safely manage customer vehicle keys during drop-off and pick-up
- Keep the front desk and waiting area clean, organized,



and welcoming
- Maintain organized service files, invoices, and customer information
- Provide excellent customer service and help resolve questions or concerns politely and promptly

Skills & Qualifications

- Basic knowledge of auto parts or a strong willingness to learn
- Previous experience in an automotive repair shop or tire centre is an asset, but not required
- Strong communication skills and a customer service–focused attitude
- Ability to multitask and manage time effectively in a busy shop environment
- Basic computer and data entry skills (training provided)
- Organized, detail-oriented, reliable, and punctual

Work Schedule & Benefits

- Consistent and predictable work schedule
- Paid breaks in accordance with Ontario Employment Standards
- No late-night shifts
- Employee discounts on vehicle services, tires, and parts
- Paid training time

Work Location

- In person (on-site)
- Work from home: Not available

Job Types: Full-time, Part-time Pay: From $17.60 per hour

Education

- Secondary School (preferred)

Experience:
- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)

Work Location: In person

📌 Front Office and Service Coordinator (Welland)
🏢 Welland Auto Repair and Tire Centre
📍 Welland