Front Office & Customer Service Advisor- Rachel Mah Poy Insurance & Financial Services

Location: 340 Midpark Way SE Calgary AB Suite 320

Type: Full Time

Position Overview:

We are an Independently owned Desjardins Insurance Agency that is passionate about hard work, determination, and bettering our clients' lives. We are looking to grow our well trusted & top producing team. If you are ambitious, sales oriented, and customer centric, we are interested in you.

Join us in helping our clients & community protect both who & what they love and bounce back from life's emergencies.

Responsibilities:

- Use a customer centric approach to provide wow factor servicing for our clients exisiting insurance plans.
- Effectively communicating Insurance products to clients.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Meet deadlines with accuracy and thoroughness.





Requirements:

- General Level 1 Insurance License
- 1 year experience in the insurance industry (preferred)
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Excellent communication, written, verbal and listening skills
- Self-motivated, goal oriented and enthusiastic
- Diligent and hardworking
- Proactive in problem solving

Benefits of Working with Us:

- Competitive Base Salary & Monthly Bonus Compensation Structure
- 3 Weeks Paid Vacation plus Flex Days (used for sick or personal time)
- Christmas Bonus Days
- Environment focused on career advancement and personal development
- Additional licensing courses and exams paid to further career by the Agency

This is a Full time position within a Desjardins Insurance Agency in Calgary AB, this is not a remote role.

📌 Front Office & Customer Service Advisor (Calgary)
🏢 Rachel Mah Poy Insurance u0026 Financial Services
📍 Calgary