Our growing company is looking for someone to fill a Front Desk / Concierge position at a condominium complex in the Galt area of Cambridge.

This is a highly visible role, as the Concierge is the main in-person representative for the building. Developing and maintaining a positive company image through professional and efficient interactions with owners, residents, guests and vendors is essential.

The Concierge position is fast-paced and requires someone who is adaptable, organized and able to prioritize competing tasks. The successful candidate will help promote a welcoming sense of community among residents, co-workers and guests.

Applicants must be available Monday to Friday, 8:00 a.m. to 4:00 p.m.

Job Requirements

Applicants must take pride in their work and be committed to providing residents with a welcoming and safe workplace.

- 1–2 years of front desk or concierge experience preferred
- Experience in property management or the condominium industry is an asset
- Professional and confident when dealing with residents, guests, vendors and contractors
- Experience dealing with difficult people and the ability to calmly de-escalate situations
- Strong customer service and communication skills
- Comfortable using Microsoft Office, Google and other computer systems
- Able to learn and adapt to new software and technology
- Ability to multitask, prioritize and work effectively in a fast-paced environment
- Strong organizational skills and attention to detail
- Able to follow schedules, procedures and checklists
- Professional appearance and willingness to follow company dress code
- Strong work ethic and reliable attendance
- Knowledge of mechanical systems or building maintenance is an asset

Responsibilities The Concierge is responsible for providing excellent customer service to residents, owners, staff,



vendors and contractors while assisting with the day-to-day operation of the building.

Responsibilities include

- Answer guest, vendor and resident questions and provide assistance when required
- Respond to emails and telephone calls and assist residents with maintenance and other building-related concerns
- Assist with the resident move-in and move-out process
- Put the moving elevator on and off service
- Monitor and assist with amenity reservations
- Program intercoms and FOB access devices and maintain authorized access records
- Maintain and update resident information
- Monitor and maintain the resident portal
- Perform daily and weekly building inspections
- Personally inspect issues to gather information for reports
- Review security camera footage and prepare incident reports when required
- Prepare and distribute resident announcements, basic signage, newsletters and other documents
- Ensure property rules and regulations are followed
- Proactively communicate with team members and management
- Share resident feedback with the company to help improve the resident experience
- Maintain the front desk and work area to a clean and professional standard

Working Conditions Monday to Friday, 8:00 a.m. to 4:00 p.m.

This is an in-person position at a condominium complex in West Galt, Cambridge.

What We Offer

You will be joining a supportive team environment where communication and working together are important. Employees are eligible for company health benefits after six months of employment.

Salary

$25.00 per hour to start

Thank you to everyone who takes the time to apply. We will contact candidates selected for an interview.

Pay: From $25.00 per hour

Expected hours: 40.0 per week

Benefits

- Extended health care
- Life insurance
- On-site parking

Work Location: In person

📌 Full-Time Front Desk / Concierge (Cambridge)
🏢 ATR Maintenance Services
📍 Cambridge