Global Customer Care L&D Specialist (AI-Driven Onboarding) (Toronto)

Global Customer Care L&D Specialist (AI-Driven Onboarding) (Toronto)

02 Oct
|
Applied Labs
|
Toronto

02 Oct

Applied Labs

Toronto

Quince is hiring a CS Learning & Development Specialist to lead onboarding and nesting for our global Customer Care team. You will partner with multiple teams to deliver AI-enabled training, scalable onboarding, and high-quality facilitation that accelerates agent readiness and improves customer experiences. The role emphasizes hands-on coaching, performance diagnostics, and adaptive reinforcement across regions, with travel up to 25% and a fast-paced, high-impact setting.

📌 Global Customer Care L&D Specialist (AI-Driven Onboarding) (Toronto)
🏢 Applied Labs
📍 Toronto

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