About the City of St. Albert

Working at the City of St. Albert means joining a dedicated team that aims to deliver outstanding service to our vibrant community. We pride ourselves on employing a diverse group of employees who each bring unique skills and contribute to delivering exceptional services to our residents. We value collaboration, accountability, respect, and enjoyment in our work each day.

Job Details The City of St. Albert is recruiting 2 individuals to join our Recreation & Parks department as Casual Guest Service Representative 2’s. Reporting to the Guest Services Coordinator, this position is responsible for assisting facility guests and members both in person and over the phone.

Qualifications

- A minimum of 500 hours in the Guest Service Representatives 1 role or the equivalent of 1 year of full-time customer service experience.
- Previous experience providing customer service in a fast-paced environment, processing transactions and handling cash.
- Strong computer skills and comfort using Microsoft Office programs.
- Experience working in a recreation setting and familiarity with membership management software (Intellileisure) would be beneficial.
- Current Intermediate First Aid Certification is an asset.

- Equivalent combinations of experience and education may be considered.

Hours of Work We are looking for approximately 10 – 15 hour per week, with shifts generally between 4 – 7 hours in length. We are seeking daytime,



evening and weekend availability with additional opportunities for seasonal summer positions. Evening shifts can range in start time from 3:30pm - 5:45pm. and weekend hours vary between 6:30 a.m.– 9:30 p.m.

Compensation

- The wage ranges from $17.99 - $21.91 per hour based on qualifications and experience.
- Candidates not meeting the full qualifications may be considered for a development opportunity at a lower classification and salary.

Application Information

- If you are interested in this opportunity, please submit a cover letter and resume via our City of St. Albert employment opportunities site stalbert.ca/employment.

Applications will only be accepted to 10:00 p.m. (Mountain Time Zone) on closing date.

- This competition may be used to fill future vacancies, at the same or lower classification level.

Closing Statement We thank all applicants for their interest and effort in applying. Only candidates selected for interviews will be contacted.

The City of St. Albert is committed to creating and fostering a diverse workforce where all are welcome and we find a common purpose and strength in our differences. All qualified candidates are encouraged to apply, including those from members of groups that are historically or continue to be underrepresented.

We respectfully acknowledge that we are on Treaty 6 territory, traditional lands of First Nations and Métis peoples. As treaty People, Indigenous and non-Indigenous, we share the responsibility for stewardship of this beautiful land.

📌 Guest Services Representative 2 (St. Albert)
🏢 City of St. Albert
📍 St. Albert