Join Genpact as an IBM MQ Middleware Administrator to enhance your skills through incident handling, configuration, and production support. This role emphasizes root cause analysis and effective collaboration with application teams. In this role, you will manage the administration and support of IBM MQ systems. You will ensure compliance with quality standards and service performance expectations while analyzing incidents.

Your responsibilities will include implementing solutions based on business requirements and providing technical guidance across various teams. Key Responsibilities:

- Configure, implement, and support IBM MQ solutions
- Manage escalated incidents and perform root cause analysis
- Ensure quality standards are met during releases




- Collaborate with Genpact and external teams for change implementations
- Monitor service performance and raise any service-related issues Requirements:
- Graduate in Technology or Computer Science
- Hands-on experience with MQ installation and configuration
- Knowledge of Windows/Linux operating systems
- Familiarity with ITIL practices in IPC Management
- Robust troubleshooting and analytical skills Apply your expertise in IBM MQ while collaborating with diverse teams and supporting critical business processes.

📌 IBM MQ Middleware Administrator Role (Montreal)
🏢 VBeyond
📍 Montreal