Company Overview

English Bay Chocolate Factory / Kinnikinnick Foods is a family-owned business dedicated to producing high-quality gluten-free products. Since 1991, we have expanded our offerings to include dairy-free, nut-free, and peanut-free options, committed to providing safe and delicious choices for our customers worldwide.

Position Overview The Inventory and Reception Clerk is based at the front desk and provides daily reception coverage while completing inventory and production administration responsibilities. The role maintains accurate inventory and production information, creates work orders, processes production paperwork, assists with inventory counts and reconciliations, and provides professional front desk service to callers and visitors.

The successful candidate will be professional, organized, and able to manage multiple priorities while maintaining accurate records. The position is based at reception and requires movement to the production floor or warehouse as needed to complete inventory activities.

Inventory and Production Responsibilities

Enter and maintain accurate inventory and production information in the ERP system

Create work orders based on the production schedule and maintain supporting documentation

Process and organize daily production paperwork

Maintain inventory records for ingredients, packaging materials, work in progress, and finished goods

Assist with inventory counts, cycle counts, and reconciliation of inventory records

Record count results accurately and maintain supporting documentation

Maintain inventory traceability information and organized transaction records





Monitor inventory information and communicate discrepancies or missing information as required

Prepare routine inventory reports and support inventory audits as required

Reception and Front Desk Responsibilities

Answer incoming calls, direct callers, and promptly relay accurate messages to the intended recipient

Welcome visitors, manage visitor sign in procedures, and notify their contact of their arrival

Monitor the general information email inbox and respond to or direct inquiries as required

Prepare FedEx shipments, labels, and supporting documentation

Receive and direct incoming mail, packages, and deliveries

Maintain an organized and professional front desk and ensure reception coverage during scheduled hours

Complete general administrative duties, including filing, copying, data entry, and document preparation

Qualifications and Skills

Experience in inventory administration, production administration, reception, customer service, or office administration

Strong data entry skills with a high level of accuracy and attention to detail

Strong Microsoft Excel skills and proficiency using email, other Microsoft Office applications, and standard office equipment

Experience using an inventory management or ERP system is preferred

Experience with Order Time is an asset





Clear and professional communication by telephone, email, and in person

Strong organization and time management skills

Ability to manage interruptions, competing priorities, and reporting deadlines

Ability to remain calm, courteous, and professional while handling multiple requests

Sound judgment and discretion when handling employee, visitor, inventory, and business information

Experience in food production, manufacturing, warehousing, or distribution is an asset

Physical and Working Conditions

Primarily based at the front desk with regular computer and telephone use

Daily interaction with employees, visitors, callers, suppliers, and delivery personnel

Movement to the production floor or warehouse as required

Walking, standing, bending, and reaching when completing inventory activities

Compliance with facility safety, food safety, and personal protective equipment requirements when entering production or warehouse areas

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Expected hours: 40.0 per week

Benefits

- Casual dress
- In office parking

Application question(s):
- This position is fully onsite at 12586 129 Street NW in Edmonton. Are you able to reliably commute to this location for all scheduled shifts?

Experience:
- Do you have inventory, production or reception experience?: 2 years (required)
- Do you have accurate, detail focused data entry skills?: 2 years (required)
- Are you proficient with Excel, email and Microsoft Office?: 2 years (required)

Work Location: In person

📌 Inventory and Reception Clerk (Edmonton)
🏢 Kinnikinnick Foods
📍 Edmonton