Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:

Robertson is seeking a skilled IT - Systems Administrator V Service Now - Systems Administrator to join our client in support of an existing vacancy.

Employment Type:

12 months with potential to extend

Base Salary:

Starting form $54 per hour

Location:

Toronto, ON

Location Type:

Hybrid

Business Hours:

Monday-Friday, 9:00 AM – 5:00 PM

Job Responsibilities:

- Design and implement solutions following established IT Service Management policies and standards
- Ensure delivered solution enables the organization to manage incidents, problems, changes and service requests with respect to risk, cost, control, IT governance, compliance and business performance objectives
- Provide technical and thought leadership in both system integration as well as application development and promote best practices in these areas




- Work closely with clients, project managers, and systems management team to clearly define scope of work and provide accurate cost/schedule estimates
- Review internal artifacts and deliverables received from vendor partners to ensure they meet solution requirements
- Lead/contribute to architecture, design & code reviews of IT Service Management solutions
- Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and lead the resolution efforts
- Perform off-hours maintenance and deployments for system releases and provide 24x7 support to maintain service availability
- Code deployment in 15 instances of ServiceNow

Experience & Qualification Requirements:

- Post secondary degree required
- 5+ years of Systems administrator experience with service now required
- CSA certification
- Robust communication skills
- Development experience
- Banking experience
- ITIL 4

📌 IT - Systems Administrator V Service Now - Systems Administrator (Toronto)
🏢 Robertson u0026 Company
📍 Toronto