Overview

Join our dynamic healthcare team as a Medical Office Assistant, where your enthusiasm and organizational skills will help create a smooth and welcoming experience for patients and providers alike. In this vital role, you will be the first point of contact, ensuring efficient appointment scheduling, accurate record-keeping, and seamless communication within the medical practice. Your proactive approach will contribute to delivering exceptional patient care and maintaining a well-organized office workplace.

Responsibilities

- Greet patients warmly and manage front desk operations with professionalism and efficiency
- Schedule appointments, confirm patient visits, and coordinate follow-up care using electronic health record systems
- Answer multi-line phone systems promptly, directing calls appropriately and taking detailed messages when necessary
- Maintain accurate medical records, including updating patient information in electronic medical records (EMRs) and ensuring confidentiality
- Assist with insurance verification, billing processes, and collection of payments to support smooth administrative workflows
- Support clinical staff by preparing examination rooms, managing supplies, and handling administrative tasks related to patient care
- Handle correspondence, including emails and appointment reminders, to ensure clear communication within the practice





Qualifications

- Proven experience in a medical or dental office setting, with familiarity using electronic medical records systems such as HealthQuest
- Strong knowledge of medical terminology to accurately document patient information and communicate effectively with healthcare providers
- Previous dental receptionist or front desk experience is highly desirable
- Excellent organizational skills with the ability to multitask in a quick-paced environment
- Proficiency in managing multi-line phone systems and office equipment
- Demonstrated administrative experience supporting busy healthcare practices or offices
- Ability to work collaboratively with clinical staff while maintaining a positive attitude
- Medical Office Assistant ot Health Care Aide Certification

Join us in making a difference by providing outstanding administrative support that enhances patient experiences. We are committed to fostering an inclusive environment where your skills are valued, and your professional growth is supported. All roles are paid positions dedicated to delivering quality healthcare service with energy, transparency, and enthusiasm. Expected hours: 40.0 per week

Experience

- Medical office: 1 year (preferred)

Language:
- Arabic, Somali (preferred)

Work Location: In person

📌 Medical Office Assistant (Edmonton)
🏢 Walk In Medical Clinic 107
📍 Edmonton