About the Position

Paris Heart Clinic is looking for a friendly, organized, and dependable Medical Receptionist to join our team. Our clinic provides cardiology consultations and non-invasive cardiac testing, including echocardiograms, ECGs, stress testing, and Holter monitoring.

This position requires working at both our Paris and Kitchener clinics. Applicants must be available to work at either location as scheduled and be able to reliably commute to both.

As one of the first points of contact for patients and referring offices, you will help create a welcoming patient experience and keep daily clinic operations running smoothly. The ideal candidate communicates clearly, pays close attention to detail, and can manage a busy reception desk while remaining qualified and compassionate.

Key Responsibilities

- Patient reception: Welcome and register patients, verify identification and health card information, update contact details, and ensure required paperwork is completed accurately.
- Appointment scheduling: Book and confirm consultations, cardiac testing, and follow-up appointments; manage cancellations and schedule changes; and provide clinic-approved preparation instructions.
- Communication: Answer telephone calls, respond to messages, and communicate professionally with patients, referring physicians, and other healthcare offices. Direct clinical questions and urgent concerns promptly to the appropriate clinical staff.
- Referral and records management: Process incoming referrals, obtain missing information, prepare patient charts, and accurately scan and organize documents within the electronic medical record system.
- Clinic coordination: Work closely with physicians, technologists,



and administrative colleagues to support patient flow and coordinate appointments, including Holter monitor pickup and return scheduling.
- General administration: Maintain an organized reception area, assist with routine office tasks, and protect patient privacy and confidentiality at all times.

Qualifications and Skills

- Previous experience in medical reception, medical office administration, or a similar patient-facing healthcare role is preferred. Experience in a cardiology or specialist clinic is an asset.
- Strong computer skills and familiarity with electronic medical records, appointment scheduling, and accurate data entry. A medical office administration diploma or certificate is an asset.
- Excellent verbal and written communication skills, a professional telephone manner, and a patient, respectful approach when assisting patients and families.
- Strong organizational skills, attention to detail, and the ability to prioritize competing tasks while working independently and as part of a team.
- Reliability, punctuality, and availability to work at both the Paris and Kitchener locations.

How to Apply Please email your resume and a brief introduction to [email protected] with the subject line “Medical Receptionist Application – [Your Name]”.

Include your relevant experience, availability, and earliest possible start date. Please confirm that you are available to work at both our Paris and Kitchener clinics.

Paris Heart Clinic welcomes applications from qualified candidates of all backgrounds. Accommodations are available upon request throughout the recruitment process.

Pay: $20.00-$22.00 per hour

Work Location: In person

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