Job Summary

Join our dynamic healthcare team as a Medical Receptionist, where you will be the friendly first point of contact for patients and visitors. Your energetic and organized approach will ensure smooth front desk operations, efficient appointment scheduling, and seamless communication between patients and medical staff. This vital role offers an exciting prospect to contribute to a positive patient experience while utilizing your administrative expertise in a fast-paced medical workplace.

Duties

- Greet patients and visitors warmly, creating a welcoming atmosphere at the front desk
- Manage multi-line phone systems to handle appointment scheduling, inquiries, and follow-ups with professionalism and clarity
- Verify patient information and insurance details using electronic medical records systems such as Epic and Dentrix
- Schedule, reschedule, and confirm appointments efficiently to optimize provider availability
- Maintain accurate patient records in electronic medical records (EMR) systems, ensuring confidentiality and compliance with privacy regulations
- Collect payments, process billing, and handle administrative tasks related to patient check-in and check-out processes
- Support the medical team by preparing necessary documentation, updating patient files, and coordinating communication between staff and patients

Skills

- Proficiency in electronic medical records systems such as Epic or Dentrix is highly desirable




- Strong knowledge of medical terminology to accurately interpret clinical information
- Previous dental office experience or medical office experience is preferred for understanding workflow and patient needs
- Excellent organizational skills with the ability to multitask effectively in a busy office environment
- Experience managing multi-line phone systems with transparent communication skills
- Ability to handle sensitive information discreetly while maintaining professionalism at all times
- Familiarity with office equipment and administrative procedures essential for front desk operations

This position is an excellent opportunity for motivated individuals eager to make a positive impact in healthcare settings. We value energetic team players who thrive on providing exceptional service while supporting the daily functions of our medical practice. Join us to be part of a vibrant team dedicated to improving patient care through efficient administrative support!

Company About:

Our clinic is proud to support the training of medical students and residents (doctors who are completing their training) to contribute to medical education as well as the utilize their expertise and skills. Because of this, your appointments may be booked to see a medical learner, which allows us to book more patients and shortens wait times. All cases are reviewed and supervised.

Pay: $20.00-$24.00 per hour

Work Location: In person

📌 Medical Receptionist (Whitehorse)
🏢 Lynx Health Yukon Pediatrics Clinic
📍 Whitehorse