Company description A busy foot clinic serving all age patients who have needs to take care of their feet.

Key Responsibilities

Administrative & Front Desk Duties

- Manage a multi-line phone system and respond to patient and professional inquiries
- Schedule and manage appointments using EMR software
- Process payments, generate invoices, and reconcile end-of-day balances
- Maintain and update electronic medical records (EMRs)
- Scan, link, and print documents and forms for patient charts
- Update and manage patient, physician, and insurance details in the EMR

Clinical Support & Workflow

- Escort patients to treatment rooms
- Monitor appointment flow and assist with preparing orthotics documentation
- Receive product shipments and coordinate pick-up appointments
- Follow sterilization protocols using approved equipment to clean instruments and assemble surgical packs

Inventory & Office Management

- Track and maintain inventory of medical and office supplies
- Notify lead Chiropodist of low stock items for reordering
- Maintain a professional, organized, and welcoming clinic environment

Qualifications & Skills Must-Haves:

- 2+ years’ experience as a receptionist, ideally in a dental, foot care, or chiropractic clinic




- Excellent customer service and communication skills
- Fluent in English; ability to speak Mandarin and/or Cantonese is a robust asset
- Strong multitasking, organization, and time management abilities
- Proficiency in Microsoft Office, Chrome, Google Workspace (G Suite)

Preferred Assets:

- Experience in sales, social media, or basic marketing
- Familiarity with payroll and HR basics
- Knowledge of podiatry or medical terminology

Who We’re Looking For

- A friendly, empathetic professional who values patient care
- A self-motivated, proactive team player
- Detail-oriented and confident working both independently and collaboratively
- Avaliablity is Monday and Wednesdays , occationally Fridays

Important Notice Our company will never request your credit card information or conduct background checks through third-party links. If you encounter suspicious activity, report it directly to Indeed.

Pay: $17.60-$22.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits

- Flexible schedule
- On-site parking

Application question(s):
- What's your availability?

Experience:
- Sales or Medical Secretaries & Patient Registrars: 1 year (required)

Work Location: In person

📌 Medical Receptionist (Richmond Hill)
🏢 Optima Foot Clinic
📍 Richmond Hill