Job Responsibilities

- Coordinate customer appointments and staff schedules efficiently.

- Process payments and assist with insurance billing and claims.

- Provide exceptional customer service and create a welcoming, professional experience for all customers.

- Handle customer concerns and difficult situations with professionalism, patience, and sound judgment.

- Communicate effectively with customers and team members to ensure smooth day-to-day operations.

Qualifications

- Robust communication and interpersonal skills are essential.

- Excellent organizational and time-management skills.

- Ability to remain calm, professional, and solution-oriented when handling challenging situations.

- Previous experience with payment processing and insurance billing is an asset.

- Fluency in English and either Chinese or Korean is required.

- Customer service or administrative experience in a healthcare, medical, or wellness setting is preferred.

Pay: From $21.00 per hour

Application question(s)

- Please provide your thoughts about current beauty treatments trends ?

Experience

- High-end sales: 2 years (preferred)

Language

- Korean or Chinese (required)

Work Location: In person

📌 Medical Spa Front Desk Coordinator (Vancouver)
🏢 Silver springs medical
📍 Vancouver