The Hotel Night Manager will be a team leader who is self-motivated and is able to oversee the busy operations of the hotel, bar and restaurant. The candidate will have the ability to plan, organize, direct, control and evaluate the operations of the hotel, bar and restaurant.

The Hotel

Night manager will be required to maintain a flexible schedule and be available to work shift work, including weekends and holidays.

Key Responsibilities:

- Ensure quality customer service and answer customer inquiries

- Resolve customer concerns

- Ensure operations standards and practices are followed

- Understand, follow and enforce company policies and procedures

- Control inventory and monitor revenues

- Supervise, direct and provide support to staff

- Train and coach new staff on work procedures

- Provide feedback, set goals and evaluate performances

- Set staff work schedules and monitor staff performance

- Ensure health and safety regulations are followed

- Participate in monthly management and Joint Health & Safety meetings





- Ensure compliance with licensing laws, health & safety and other government and industry regulations

Required Skills and Abilities:

- High School Diploma and experience in the hospitality industry is required

- Previous experience in a lead role is required

- Strong aptitude for learning and adapting to recent technologies and methodologies

- Ability to effectively communicate both verbally and in writing

- Strong computer skills in relation to Microsoft Office, SharePoint, and Yardi experience an asset

- Strong problem-solving, multi-tasking and decision-making skills

- Must maintain a flexible work schedule and be able to work shift work, including weekends and holidays

- Security clearance required upon offer of employment

- Possess sensational customer service philosophy

- Highly organized, results-oriented and ability to work in a multi-functional team environment

📌 Night Manager (Bonnyville)
🏢 Clear Destination
📍 Bonnyville