We are seeking a professional, agile , organized and compassionate Office Administrator to join our team!
We are looking for someone who is passionate about providing excellent patient service and can thrive in a busy healthcare environment
Responsibilities
- Welcoming patients and assisting them in a warm welcoming manner
- Answering phone calls and responding to patients enquiries
- scheduling and coordinating ultrasound appointments
- managing referrals and physician requests
- Registering patients and maintaining accurate records
- coordinating with Sonographers, physicians and referral clinics
- managing incoming and outgoing correspondences
- managing patient confidentiality and privacy
- supporting the smooth day to day operation of the ultrasound center
- Processing billing and administrative documentation
Requirements
- Proven office experience with strong organizational skills and attention to detail.
- Excellent computer skills including data entry, filing,
and managing multi-line phone systems.
- reliable and able to work independently and as part of a team
- Previous clerical or administrative experience in a medical or dental office setting is highly desirable.
- Knowledge of front desk procedures, phone etiquette, and customer service best practices.
- comfortable using electronic medical records and computer system
Previous experience in a medical office or diagnostic clinic or healthcare setting is an asset. Knowledge of OBGYN /Women's health medical terminology, referrals and Alberta healthcare administration would be an advantage
Join our growing team. If you are committed to providing excellent patient experience, we would love to hear from you.