Overview

We are seeking a highly organized and independent Office Administrator Assistantant to follow our office operations efficiently. The ideal candidate will possess strong communication and organizational skills, along with a solid background in administrative tasks in a Psychology/Counselling Private Practice. This role is essential for ensuring smooth day-to-day operations, supporting clients and team members, and enhancing overall productivity.

You must have previous experience with Jane App (strong skills) and billing of Medical plans for counselling. This is an onsite position in St. Albert hours would vary but include evenings Monday to Thursday.

Responsibilities

- Oversee daily office operations and ensure a productive work environment.
- Manage schedules, including calendar management and appointment setting for team members.
- Understanding of the Billing to Medical plans and Insurance companies
- Using a clinical and booking data base Jane App, it is essential you have experience with JaneApp this will be a pre-requisite and required prior to starting the job
- Booking of new clients
- Understanding counselling modalities in order to triage recent clients
- Understand Psychological Assessments to book and bill new assessments




- Manage front desk responsibilities including greeting visitors and handling multi-line phone systems with professionalism.
- Ensure compliance with office policies and procedures while maintaining a high level of confidentiality.
- Understand and enact Canada's Medical Privacy acts.

Requirements

- Proven experience in office administrative roles with a focus on phone answering, booking in JaneApp and medical plan billing.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent communication skills, both verbal and written, to interact with staff and external partners professionally.
- Be quick and independent learner as you will be working independently
- Ability to handle multiple tasks simultaneously while maintaining attention to detail.
- Job Hours will vary based on office need
- This is a part time position as it is task based and hours may fluctuate

Pay: $21.00 per hour

Experience

- Medical Plan/Insurance billing: 1 year (required)
- work with a private psychology/counselling practice: 2 years (required)
- JaneApp Clinical Database: 2 years (required)

Work Location: In person

📌 Office Administrator Assistant - Counselling Practice (St. Albert)
🏢 WJW Counselling and Mediation
📍 St. Albert