Office Administrator

New Rise Immigration Services Inc.

Location: Mississauga, ON

Position: Full-Time, In-Person

Hours: 30–40 hours per week

Pay: $17.75–$20.00 per hour, based on experience

About the Position

New Rise Immigration Services Inc. is looking for a professional, organized, and dependable Office Administrator to join our growing team in Mississauga.

This is a hands-on position combining front-desk administration, client communication, office coordination, and immigration case support.

You will often be the first point of contact for our clients while also working closely with our immigration team to keep client files organized, complete, and moving forward.

Key Responsibilities

- Welcome clients and visitors and manage day-to-day front-desk activities.
- Answer and direct incoming calls, emails, messages, and general inquiries.
- Schedule consultations, appointments, follow-ups, and client meetings.
- Communicate with clients professionally regarding appointments, documents, and routine file updates.
- Collect, scan, organize, label, and maintain client documents and records.
- Maintain accurate electronic and physical client files.
- Follow up with clients for missing documents, information, signatures, and other outstanding requirements.
- Assist with opening new client files and maintaining internal file-management systems.
- Prepare routine correspondence, document request emails, letters, invoices, receipts, and administrative documents.
- Assist with completing immigration forms based on information and documentation provided by clients.




- Review files for basic document completeness using internal checklists and procedures.
- Organize supporting documents and assist with assembling immigration application packages.
- Upload and organize documents in client management systems and applicable online portals.
- Track important deadlines, document expiries, application milestones, and required follow-ups.
- Maintain accurate case notes and update internal file statuses.
- Assist RCICs and case-processing staff with administrative and document-preparation tasks.
- Maintain confidentiality of client records and personal information at all times.
- Keep the reception and general office area professional and organized.
- Perform general office administration and other related duties as required.

All immigration advice, eligibility assessments, legal strategy, and final application reviews are handled by the authorized immigration qualified.

What We’re Looking For The right candidate is someone who is:

- Professional, dependable, and comfortable dealing directly with clients.
- Highly organized with strong attention to detail.
- Able to manage multiple files, deadlines, and priorities without losing track of details.




- A robust communicator with good written and spoken English.
- Comfortable with computers, email, Microsoft Office, Google Workspace, PDF documents, and online portals.
- Able to handle confidential and sensitive client information responsibly.
- Willing to learn immigration processes, forms, documentation requirements, and office procedures.
- Able to work independently while also contributing effectively as part of a small team.

Previous experience in office administration, reception, customer service, legal administration, or an immigration office is considered an asset.

Immigration-related education or experience is an asset but not required. Training will be provided to the right candidate.

Position Details

Job Title: Office Administrator

Job Type: Full-Time

Work Location: In-person – Mississauga, ON

Expected Hours: 30–40 hours per week

Compensation: $17.75–$20.00 per hour, based on experience

Why Join New Rise Immigration?

You’ll be joining a growing immigration practice where the position goes beyond traditional reception work. You will have the opportunity to develop practical experience in office administration, client management, and immigration case processing while working directly with an experienced immigration team.

We are looking for someone who wants to learn, take responsibility, grow with the office, and become an important part of the team.

Pay: $17.75-$20.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits

- Casual dress
- On-site parking

Work Location: In person

📌 Office Administrator (Mississauga)
🏢 NEW RISE IMMIGRATION SERVICE
📍 Mississauga