Aksel Bath specializes in bathroom renovations and walk-in showers. We’re looking for an organized, dependable administrator to help manage our office, support our sales team, and keep customer projects moving.

You’ll be a main point of contact for our customers, helping with everything from booking their first estimate to coordinating selections and preparing for installation.

This role suits someone who enjoys variety, communicates clearly, and takes ownership of their work. You notice what needs attention, follow up without being reminded, and see tasks through.

What you’ll do

- Manage leads and book estimates: Respond to inquiries, follow up with potential customers, schedule appointments for our sales team, and keep lead records current.
- Answer phones and support customers: Handle calls, emails, and messages professionally, answer routine questions, and bring issues to the right person.
- Coordinate schedules: Confirm appointments, communicate changes, and keep customers and our team informed.
- Coordinate client selections: Help customers finalize their material selections and keep accurate records of their choices.
- Order and track materials: Place orders, follow up with suppliers, track deliveries, and flag missing or damaged items.
- Prepare jobs for installation: Maintain job files and readiness checklists, making sure required information and materials are accounted for.
- Support basic bookkeeping: Organize receipts, enter expenses, and help track invoices, payments, and job costs.
- Assist with payroll: Collect and check employee hours, flag discrepancies,



and assist with basic payroll tasks.
- Support marketing: Prepare Facebook posts, organize project photos, and help maintain a consistent posting schedule.
- Collect customer reviews: Follow up after completed projects, request reviews, and flag feedback that needs attention.

What we’re looking for

- Experience in office administration, customer service, scheduling, or a similar coordination role.
- A friendly, professional phone manner and clear written communication.
- Strong organization, attention to detail, and reliable follow-through.
- Confidence managing several priorities and working independently.
- Comfort using email, calendars, spreadsheets, and learning new software.
- Good judgment when handling customer information and confidential payroll records.

Basic bookkeeping or payroll experience is an asset. Experience in construction, renovations, or another service business is helpful, but not essential.

What success looks like

Customers receive timely responses. Leads are followed up with. Appointments are accurate. Materials and selections are tracked. Job files stay organized, and problems are raised early enough for the team to act.

How to apply

Apply through Indeed with your resume and a short note explaining your relevant experience and why this role interests you.

Responsible applicants may email [email protected]

Pay: $25.00-$32.00 per hour

Expected hours: 37.5 per week

Benefits

- Company events
- Work from home

Work Location: Hybrid remote in Peterborough, ON K9H 3R5

📌 Office Administrator & Operations Coordinator (Peterborough)
🏢 Aksel Bath
📍 Peterborough