Job Title: Office Administrator

About Us:

Maximum Mechanical is a trusted provider of top-quality HVAC, Plumbing and Electrical services. We are committed to delivering exceptional mechanical solutions to commercial customers. We are looking for a dedicated and attentive Office Administrator to join our team.

Position Overview:

The Office Administrator is responsible for supporting the day-to-day internal operations of the office. The position will assist with customer communication and job coordination and help ensure office tasks are organized and completed efficiently.

Key Responsibilities:

- Monitor incoming phone calls, emails and customer inquiries in a professional, courteous and timely manner.
- Respond to general customer requests and direct inquiries to the appropriate team members.
- Assist with scheduling and coordination of jobs and projects across 3 field-level departments.
- Work alongside Service Coordinator and Management to organize and prioritize tasks.
- Maintain accurate customer information, contact details, service records and other related documentation.
- Assist with Service and Project Coordination including updating job information, ordering/tracking materials and communications with customers and field technicians.
- Assist in Safety Program administration,



documentation and record keeping.
- Perform miscellaneous office and administrative tasks as needed.

Qualifications:

- Proven experience in customer service or administrative roles
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Ability to multitask and thrive in a fast-paced environment
- Computer literacy and proficiency with office software including Google Suite
- Positive attitude and a passion for providing exceptional customer service

Why Join Us?

- Competitive pay.
- Opportunities for career growth and advancement.
- A supportive & cooperative work environment.
- Health benefits, and retirement plans.

We look forward to hearing from you! Job Types: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

Benefits

- Company events
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:
- French not required

Application question(s):
- Do you have experience in the HVAC/Plumbing or trades industry?

Education:
- Secondary School (preferred)

Experience:
- Customer Service: 3 years (preferred)

Language:
- English (required)

Work Location: In person

📌 Office Administrator (Edmonton)
🏢 Maximum Mechanical Services
📍 Edmonton