Applicants must be graduates of a medical program. Cardiology experience is an asset but not required. Medication knowledge is required. The ideal candidate enjoys patient care and approaches each interaction with compassion, understanding, and professionalism.

Overview

Join our dynamic healthcare team as an Office Assistant - Medical, where your enthusiasm and organizational skills will keep our medical practice running smoothly! In this vital role, you’ll be the friendly face at the front desk, managing patient interactions, handling administrative tasks, and supporting clinical staff. Your proactive approach will ensure efficient office operations, positive patient experiences, and seamless communication across all departments.

This paid position offers a fantastic opportunity to grow your career in a fast-paced medical setting while making a meaningful difference in patients’ lives.

Responsibilities

- Greet patients warmly and assist with check-in/check-out procedures using electronic medical records systems such as Epic and Dentrix
- Manage multi-line phone systems to schedule appointments, answer inquiries, and coordinate patient flow
- Verify patient insurance information and update records accurately within electronic medical records platforms
- Maintain organized front desk operations, including filing, data entry, and appointment scheduling
- Support clinical staff by preparing patient charts, updating medical histories, and handling administrative documentation




- Ensure smooth communication between patients, providers, and insurance companies to facilitate timely care delivery
- Handle incoming correspondence and follow up on outstanding patient or administrative requests with professionalism and efficiency

Requirements

- Prior experience working in a dental or medical office environment is highly preferred
- Strong knowledge of dental receptionist duties and familiarity with dental practice management software such as Dentrix is advantageous
- Proficiency in Epic or similar electronic health records (EHR) systems required; experience with Medical Office experience is a plus
- Excellent understanding of medical terminology to accurately interpret clinical documents and communicate effectively
- Demonstrated ability to manage multi-line phone systems with professionalism and clarity
- Proven organizational skills with attention to detail in handling administrative tasks and maintaining records
- Previous experience working at the front desk of a busy office setting, especially within healthcare environments

Join us to be part of a vibrant team dedicated to delivering exceptional patient care through efficient office management. Your energy, expertise, and positive attitude will help create an inviting atmosphere where patients feel valued and cared for every step of their journey! Pay: $24.00-$28.00 per hour

Work Location: In person

📌 Office Assistant - Medical (Ottawa)
🏢 Lakeshore Cardiology
📍 Ottawa