We are seeking an Office Assistant to join our team and provide administrative support to ensure efficient operation of our office. The Office Assistant will be responsible for a variety of tasks, including answering phone calls, data entry, and providing general support for our customers. The ideal candidate is organized, detail-oriented, multitasker and has excellent communication skills.

Responsibilities

- Greet and welcome customers or visitors in a friendly and professional manner.
- Efficiently answer a multi-line phone system.
- Correspond with customers through email.
- Provide exceptional customer service to new and existing customers by addressing inquiries and providing a positive experience for the customer.
- Assist with efficient scheduling and routing of service trucks.
- Perform data entry tasks such as updating customer records and information.
- Identify additional opportunities to help the customer; our customers view us as the trusted expert to make the best recommendations for their current and future needs.
- Make outgoing follow up calls to current customers. Some cold calling may be required.
- Maintain cleanliness and organization of the office environment.





The successful candidate for the Office Assistant position should possess the following skills:
- Excellent phone etiquette
- Strong typing skills to enter customer information accurately and efficiently into system.
- Ability to work well in a team environment as well as individually.
- Agility and adaptability to changes in priorities in a fast-paced environment.
- Have a goal and results oriented mindset.
- Have an eye for perfection, attentive to detail and a high degree of organization.
- The ability to listen and apply what is heard to move the sale forward.
- Reliability is a must along with the ability to develop and maintain excellent customer relationships.

If you are a motivated individual who thrives in a fast-paced setting, we would love to hear from you. This is a part time position with competitive pay that may lead to full time . Please submit your resume and cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.

Pay: From $27.50 per hour

Expected hours: 24.0 – 30.0 per week

Work Location: In person

📌 Office Assistant (Innisfil)
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