Enhance patient care as an Investigator at Ontario Health. This role focuses on resolving health sector complaints through thorough investigations, requiring strong analytical and communication skills. Reporting to the Manager of Investigations, you'll handle sensitive, high-profile cases effectively.

Your experience will guide you in assessing complaints, developing investigation plans, and conducting interviews. The aim is to ensure fairness while contributing to a healthcare system that treats everyone equitably. Key Responsibilities:

- Manage sensitive, high-stakes individual investigations
- Develop and implement clear investigation plans
- Gather and analyze evidence from various sources
- Prepare clear, objective reports with findings
- Communicate respectfully with complainants and stakeholders Requirements:
- Post-secondary degree in relevant fields
- Minimum five years’ experience in health sector investigations
- Robust understanding of administrative law and fairness
- Proven interview and mediation skills
- Proficient in case management systems and Microsoft Office Utilize your expertise in investigations to uphold patient rights and improve Ontario's healthcare system.

📌 Ombudsman Investigator at Ontario Health (Toronto)
🏢 Ontario Health
📍 Toronto