Job Summary

Main Responsibilities

- Execute company’s business strategies and tactics diligently and effectively
- Ensure the center is always in safe, clean, organized and welcoming conditions
- Manage the scheduling and coordinate schedule changes
- Maintain the accuracy and completeness of operations data using CRM system
- Streamline operations process and documentation for increased productivity
- Answer customer inquiries professionally and timely
- Service customer needs professionally and attentively
- Contribute to social media posting (Facebook, WeChat, Etc.)
- Prepare and participate marketing events or school events
- Support other business activities as needed

Job Type / Category Full-time

Need be able to work in evening hours and on Saturday

Required Education, Skills and Qualifications

Qualifications

- A bachelor’s degree in education, business or social studies
- Excellent oral and written communications in both English and Mandarin
- Project management skills – take complete ownership for tasks assigned
- Past experience in a learning or tutoring center a big plus
- Digital media, photo and video editing skills a big plus

Core Competencies:
- Self-starter and result driven
- Detail oriented and quality focused




- Taking initiative for continuous improvement of operation efficiency
- Mindful judgement and effective communication
- Flexibility and willingness to adapt to changes
- Positive thinking and problem-solving skills
- Eagerness to learn and try new skills
- Consistent performance under pressure
- Accountability, Ethics and Integrity

Company Profile OAKLearning Center is a top-rated after-school academic enrichment learning center. We offer small-size classes and private tutorings both online and in-center. We are also licensed to provide a world-class educational robotics programs to younger learners from age 5 to 14 years old.

The Center Operations Administrator is expected not only to keep the center operations running effectively; but also to make direct contribution to the growth of the company. This is an exciting role for someone who want to build a career in a fast-growing education company.

Advantages

- On-site parking
- Paid time off

Education:
- Bachelor's Degree (required)

Experience:
- educational services: 1 year (preferred)

Language:
- Mandarin (required)

Work Location: In person

📌 Operations Administrator (Bilingual: English & Mandarin) (Oakville)
🏢 OAKLearning Center
📍 Oakville