Summary

The Operations Associate supports store operations, customer service, order fulfillment, and merchandise maintenance. This role helps ensure an organized store and a consistent, exceptional client experience.

Responsibilities

- Process client transactions, maintain client information, and support service desk activities.

- Handle daily cash functions and help resolve client concerns and transaction discrepancies.

- Pick e-commerce and in-store orders, assist with BOPIS, and support markdowns, re-ticketing, and re-tagging.

- Maintain merchandise and stock, assist with inventory counts and visual updates, and provide sales-floor support as needed.

Requirements

- At least 2 years of retail experience, preferably in a luxury, customer-facing setting.

- Experience with shipping, receiving, merchandising, order fulfillment, and inventory management.

- Strong customer service, communication, multitasking, and teamwork skills.

- Interest in technology and its use in retail customer service.

📌 Operations Associate (Calgary)
🏢 BROBSTON GROUP
📍 Calgary