Operations Coordinator

Air Voel CPAP

Toronto, ON

Full-time

About Air Voel

Air Voel is a Canadian CPAP and sleep therapy retailer serving customers across Canada. We are a growing small business with both an online store and a physical location in Toronto.

We are looking for a reliable, organized and customer-focused Office Operations and Administration Coordinator to join our team. Because we are a small business, this is a hands-on role where you will help with multiple areas of day-to-day operations, including customer service, order processing, inventory and administrative work.

This position is ideal for someone who is comfortable multitasking, enjoys helping customers and is willing to take initiative.

Responsibilities

Your responsibilities will include

- Processing paperwork
- Ordering, receiving and organizing inventory
- Answering incoming customer phone calls
- Responding to customer emails and online chats
- Assisting customers with products, orders and general inquiries
- Processing and preparing customer orders
- Helping resolve order, shipping and customer service issues
- Maintaining accurate customer and order information
- Assisting with inventory counts and stock management
- General office and administrative duties
- Supporting other areas of the business as needed

What We’re Looking For

- Strong communication and customer service skills




- Excellent organization and attention to detail
- Comfortable speaking with customers by phone, email and chat
- Ability to multitask and prioritize in a busy environment
- Comfortable using computers and learning new software
- Reliable, responsible and able to work independently
- Positive attitude and willingness to help wherever needed
- Bachelor’s degree or college diploma in Business, Business Administration, Office Administration, or a related field is preferred

Previous experience in office administration, bookkeeping, customer service, medical equipment, healthcare, e-commerce, inventory management or order processing is an asset. Experience with healthcare products and office administration is a strong asset but is not required. Training will be provided.

Position Details

- Full time position
- Monday to Friday
- Toronto, Ontario
- In-person position
- $50,000 annual salary

Why Join Air Voel? You will be joining a small and growing Canadian company where your work has a direct impact on both our customers and the success of the business. This role offers variety, responsibility and the opportunity to learn several areas of business operations rather than being limited to one task.

To apply, please submit your resume through Indeed.

Pay: From $50,000.00 per year

Benefits

- On-site parking

Work Location: In person

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